Universal work schedulesEmployee work schedules are an integral part of any CRM system. But depending on the specifics of the user's business, they can be very different. In the clinic, these are the schedules of patient admission, in the telecom - the schedules for connecting clients, at the school - the schedules of classes. They all differ in structure and essence. They have different headers, different set of fields, different grids.
Our schedules are fully configurable for the client, and it doesn't matter what kind of activity the client has. Flexible structure allows:
StepThe graph grid step can be customized. For example, in one clinic the doctor's appointment schedule may be 30 minutes per patient, and in another 20, in the third hour.
Custom headerThe chart header can be unique, i.e. it can be a set of doctors, objects, teachers, teams, etc. In general, anything from what you have in the system. Even from what we cannot imagine.
Arbitrary set of fieldsSchedule records can have arbitrary sets of fields. At the same time, they have CRUD (create, read, update, delete) functions, including the use of procedures to organize complex conditions and interactions.
Fields can be listsAny field of the chart record can be either a text or a pop-up list from some data in the system.
Fields can be linksAny graph field can be made a link to some system module. For example, it is convenient when you can get into the task itself from the work schedule for tasks.
Hiding fieldsIf there are a lot of fields in the record, you can collapse some of them under the cut for convenience.
TriggersThe system allows you to customize the reaction to what is happening with the recording. For example, you can write some kind of logs on actions on the record, or send notifications to employees, or even send sms to the client, etc. any action.
Cross-recordsCross records are records from different charts combined into a single chart. Or the appearance of records in other charts, when records appear in the current one.
Time OverlaysThe system is able to correctly display intersections of records in time.
Time OverlaysYou can build reports based on the graph data. The data storage system is organized in such a way that it can be hooked up in the report configurator. PS: we described how the report configurator works in the article “What an ideal report configurator should look like https://habr.com/post/331884 (in Russian)
EmbeddabilityThe chart can be easily embedded anywhere on any page.
Access & SecurityAccess rights to the chart are regulated both by the general system of rights and within the chart by the access rights to the records according to the user's belonging to various departments or groups.
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